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Our team thoroughly researches and evaluates the recommendations we make on our site. To establish that the product manufacturers addressed safety and efficacy standards, we: Evaluate ingredients and composition: Do they have the potential to cause harm?Fact-check all health claims: Do they align with the current body of scientific evidence?Assess the brand: Does it operate with integrity and adhere to industry best practices? We do the research so you can find trusted products for your health and wellness. We chose the best online therapy platforms through firsthand testing, extensive research, expert insights, customer surveys, and more. See which services made our list.
4.8 (32.2k+) from App Store Cost: starts at $0 copay with insurance; otherwise subscriptions start at $69 per week Therapy formats: live video sessions, text messaging, and audio calls or messages Services offered: talk therapy, psychiatry, couples therapy, individual therapy, and more Use code "HEALTHLINE85" for $85 off .
Editor's take “Talkspace is a platform that has been in our slots for ‘best appointment variety’ and ‘best for insurance’ in most of our roundups. The different methods of communications they offer cater to a number of different people. And the fact that the copay for some folks may be $0 is a pretty big draw.”
— Parisa Syed, Healthline editor
If therapy on your time and in your own space sounds appealing, you’re not alone.
While not the right solution for everyone, online therapy — also known as telehealth — has become one of the top ways that people seek mental health services.
Whether you’re new to therapy or curious about how online counseling works, you’ll want to take some time to research what’s available. We did the brunt of the work for you, testing a few different platforms so you can get a more encompassing view of the best online therapy services.
Throughout the article, we also reference a 2022 Healthline consumer survey on different mental health platforms. Based on respondents’ results, the four most used online therapy services were Doctor on Demand , MDLive , BetterHelp , and Talkspace .
Follow along for a summary of each of these services.
*Some names have been changed at the request of testers.
Best overall 4.8 (3.2k+) from online-therapy.com Services offered: individual therapy, couples therapy Why we chose it: Online-Therapy.com uses CBT to treat a range of mental health conditions and behaviors, making it great for self-improvement. It offers a wide range of tools, methods, and plans like yoga and meditation. Insurance coverage: not accepted Healthline visitors get 20% off the first month. Discount is applied automatically.
Healthline's review
Online-Therapy.com bases its entire operation on cognitive behavioral therapy (CBT) . CBT helps you identify, challenge, and overcome negative or unhelpful thinking patterns and develop behavior modifications that help you think and interact more positively.
What makes Online-Therapy.com stand out from other online therapy platforms is its multifaceted approach to counseling. The platform uses a toolbox of resources, including worksheets, an online journal, a 30-minute weekly live chat with your therapist, and messaging to help you find the healing you need.
These additional resources are not typical of virtual therapy platforms. They can help people continue their work beyond speaking with a therapist directly. Some users express concern about therapists only being available Monday through Friday for 8 hours per day, compared with other sites that offer 24/7 support.
What our tester says Healthline SEO Manager John Murray had not participated in therapy before enrolling in Online-Therapy.com and wasn’t sure what to expect. He noted a detailed onboarding experience with several explainer videos and homework assignments.
“I didn’t think positively on the experience until my actual interactions with my therapist. I’d urge [Online-Therapy.com] to make the onboarding a bit more personal, if possible.”
He was pleased with how convenient and flexible the service was. “I had the freedom to switch to [alternate] therapy times and even explore different therapists if my schedule didn’t align.”
However, with that said, he noticed that the platform allowed him to schedule a session outside of his paid window of time and notified him 2 days before his session, which created a conflict in his schedule.
Overall, though, he recommended Online-Therapy.com for creating a safe and comfortable space for open communication. The platform doesn’t accept insurance, so the weekly rate may be cost prohibitive for some. “If it was more in my budget, I certainly would continue on a monthly basis.”
Healthline SEO Manager John Murray had not participated in therapy before enrolling in Online-Therapy.com and wasn’t sure what to expect. He noted a detailed onboarding experience with several explainer videos and homework assignments.
“I didn’t think positively on the experience until my actual interactions with my therapist. I’d urge [Online-Therapy.com] to make the onboarding a bit more personal, if possible.”
He was pleased with how convenient and flexible the service was. “I had the freedom to switch to [alternate] therapy times and even explore different therapists if my schedule didn’t align.”
However, with that said, he noticed that the platform allowed him to schedule a session outside of his paid window of time and notified him 2 days before his session, which created a conflict in his schedule.
Overall, though, he recommended Online-Therapy.com for creating a safe and comfortable space for open communication. The platform doesn’t accept insurance, so the weekly rate may be cost prohibitive for some. “If it was more in my budget, I certainly would continue on a monthly basis.”
Pros & cons You receive an online course in CBT. The app and website are user-friendly. You receive tools and worksheets that include daily feedback from your therapist. You will likely have to pay out of pocket. It does not offer 24/7 support options. The company doesn't have a Better Business Bureau profile. You receive an online course in CBT. The app and website are user-friendly. You receive tools and worksheets that include daily feedback from your therapist. You will likely have to pay out of pocket. It does not offer 24/7 support options. The company doesn't have a Better Business Bureau profile. Product details Therapy formats: live sessions via video, audio, text chat, plus texts and worksheets Privacy: HIPAA compliant Cost: from $50 per week App availability: not available Therapy formats: live sessions via video, audio, text chat, plus texts and worksheets Privacy: HIPAA compliant Cost: from $50 per week App availability: not available Best for availability 4.8 (374k+) from BetterHelp Insurance coverage: doesn’t accept insurance directly, but you may be eligible for reimbursement depending on your plan Services offered: individual; couples and teen therapy available through sister sites Why we chose it: BetterHelp has the largest network of qualified therapists and a user-friendly platform. It’s easy to switch therapists and cancel your plan. Plus, the company provides financial assistance to qualified individuals. Healthline visitors get 20% off the first month.
Healthline's review
BetterHelp has access to more than 35,000 licensed, accredited, and experienced counselors and offers individual, couples, and family counseling.
Sessions with your therapist take place via video conferencing, exchanging messages, chatting live, and speaking over the phone. Users rave about the live sessions, with many saying it’s the reason they chose BetterHelp.
About 70% of our survey’s respondents also loved how messaging was an option for BetterHelp, and 44% loved how the platform also has journal prompts to help guide them on their therapy journey.
After completing a questionnaire and setting up your account, a computer program will match you with a therapist for your specific needs. Typically, this takes about 24 hours. You always have the option of requesting a different counselor.
Read our full review of BetterHelp.
BetterHelp now offers a feature that allows you to pause your subscription for 2, 4, or 6 weeks. During this time, you won’t be charged or meet with your therapist. You can only pause your subscription once every 3 months.
In the past, the company came under fire for allegedly releasing confidential information from its users to third-party advertising platforms like Snapchat, Facebook, and TikTok from 2017 through 2020.
In March 2023, the Federal Trade Commission (FTC) ordered the service to pay $7.8 million for partial refunds to its customers. In an official statement , BetterHelp clarified that it didn’t share any information, such as patient names or clinical data, from therapy sessions. The company has also stopped sharing data.
What our tester says Two of Healthline’s employees tried out BetterHelp and had great experiences overall.
Laramy Applekamp loved the selection process of finding a therapist. “I appreciated the questionnaire that went into matching me with a therapist (trying to research an in-person therapist felt very overwhelming, so I appreciated the guesswork being taken out of it).” Applekamp was matched within 18 hours of submitting her responses.
Parisa Syed found the questionnaire “a bit tedious because it was pretty detailed, but it helped match me with a pretty good therapist.” Even though BetterHelp says its matching process takes 24 to 48 hours, Syed was matched within 2 hours and didn’t switch her initial therapist for the 3 months she used BetterHelp.
Applekamp loved how easy it was to switch therapists through BetterHelp’s website. “Being able to switch therapists quickly and easily was very convenient and reduced any anxiety that surrounded having to ‘fire’ my first therapist.” Applekamp found that the first therapist didn’t click with her on a personal level, but her current therapist is a better fit.
Though the therapist suited her needs, Syed found that there was “an underlying feeling of being rushed … there were times where my therapist definitely was not 100% present. She seemed distracted, though she chimed in and said insightful things when it felt right.”
All in all, both Applekamp and Syed recommend BetterHelp as an online therapy platform.
Two of Healthline’s employees tried out BetterHelp and had great experiences overall.
Laramy Applekamp loved the selection process of finding a therapist. “I appreciated the questionnaire that went into matching me with a therapist (trying to research an in-person therapist felt very overwhelming, so I appreciated the guesswork being taken out of it).” Applekamp was matched within 18 hours of submitting her responses.
Parisa Syed found the questionnaire “a bit tedious because it was pretty detailed, but it helped match me with a pretty good therapist.” Even though BetterHelp says its matching process takes 24 to 48 hours, Syed was matched within 2 hours and didn’t switch her initial therapist for the 3 months she used BetterHelp.
Applekamp loved how easy it was to switch therapists through BetterHelp’s website. “Being able to switch therapists quickly and easily was very convenient and reduced any anxiety that surrounded having to ‘fire’ my first therapist.” Applekamp found that the first therapist didn’t click with her on a personal level, but her current therapist is a better fit.
Though the therapist suited her needs, Syed found that there was “an underlying feeling of being rushed … there were times where my therapist definitely was not 100% present. She seemed distracted, though she chimed in and said insightful things when it felt right.”
All in all, both Applekamp and Syed recommend BetterHelp as an online therapy platform.
Pros & cons The website and mobile app are easy to navigate. You can choose to message, chat live, speak on the phone, or videoconference with your therapist. Financial aid is available. Therapists can’t diagnose conditions or prescribe medication. The service isn’t covered by most insurance companies. The service isn’t meant for use in a crisis. The company was recently found to be involved in a data breach. The website and mobile app are easy to navigate. You can choose to message, chat live, speak on the phone, or videoconference with your therapist. Financial aid is available. Therapists can’t diagnose conditions or prescribe medication. The service isn’t covered by most insurance companies. The service isn’t meant for use in a crisis. The company was recently found to be involved in a data breach. Product details Cost: $70 to $100 per week, billed every 4 weeks, depending on your location, preferences, and available therapists Therapy formats: messaging, live chat, audio, and video sessions App availability: iOS and Google Play Privacy: BetterHelp's privacy practices have been subject to controversy; the company has been working with the FTC to implement policy changes. Cost: $70 to $100 per week, billed every 4 weeks, depending on your location, preferences, and available therapists Therapy formats: messaging, live chat, audio, and video sessions App availability: iOS and Google Play Privacy: BetterHelp's privacy practices have been subject to controversy; the company has been working with the FTC to implement policy changes. Best for couples 4.6 (2.3k+) from Google Play Store Services offered: couples therapy, individual therapy Why we chose it: With counselors who specialize in relationships and plenty of satisfied clients who report positive outcomes, Regain is our top choice for couples therapy. Insurance coverage: typically not covered by health insurance Healthline visitors get 20% off the first month.
Healthline's review
Regain is a virtual therapy platform for couples through BetterHelp. The platform allows people to book solo or couples appointments to talk with therapists, all of whom have a master’s degree or doctoral degree in their respective fields.
While many people use Regain for couples counseling, the platform is designed to help people in any relationship, including platonic, familial, and romantic relationships. Regain therapists can help you with addressing conflict resolution, setting boundaries, and resolving intimacy or parenting disagreements.
Most communication on Regain is done through text, but you can also sign up for video or phone calls with your therapist as well. It’s important to note that three-way calls aren’t an option, so both you and your partner (or family member) will need to be in the same location if you want to use the video or phone feature.
Read our full review of Regain.
What our tester says Our tester Lea* tried Regain with her husband for online couples therapy. She found the platform easy to navigate and register for.
While she and her husband eventually settled on a therapist, Lea mentioned it took a while for them to find the right one. “We actually had to switch [therapists] several times until we landed on a culturally competent therapist who was the right fit for us.”
Lea found the process of changing therapists as “smooth and guiltless.” She and her husband used text messaging and live video streams to communicate with their therapist, and Lea loved how she was able to mark messages as urgent and that she would get responses any time of day or night.
She could also add attachments to the messages and send voice notes if she wanted to.
Lea did wish, however, that she could filter therapist options by time zone, as one of her therapists had only Eastern time options available, while Lea is on the West Coast.
Our tester Lea* tried Regain with her husband for online couples therapy. She found the platform easy to navigate and register for.
While she and her husband eventually settled on a therapist, Lea mentioned it took a while for them to find the right one. “We actually had to switch [therapists] several times until we landed on a culturally competent therapist who was the right fit for us.”
Lea found the process of changing therapists as “smooth and guiltless.” She and her husband used text messaging and live video streams to communicate with their therapist, and Lea loved how she was able to mark messages as urgent and that she would get responses any time of day or night.
She could also add attachments to the messages and send voice notes if she wanted to.
Lea did wish, however, that she could filter therapist options by time zone, as one of her therapists had only Eastern time options available, while Lea is on the West Coast.
Pros & cons It offers unlimited messaging and 24/7 access to your counselor. It’s affordable compared with other platforms. Therapists are experts in their fields. Matching is done by a computer, not a real person, and can take several days. Three-way calling isn’t available. There’s no free trial. It offers unlimited messaging and 24/7 access to your counselor. It’s affordable compared with other platforms. Therapists are experts in their fields. Matching is done by a computer, not a real person, and can take several days. Three-way calling isn’t available. There’s no free trial. Product details Therapy formats: live video, phone, or chat Prescribes medication: no Cost: $65–$95 per week, billed every 4 weeks App availability: iOS and Google Play Privacy: doesn't state whether it is HIPAA compliant Therapy formats: live video, phone, or chat Prescribes medication: no Cost: $65–$95 per week, billed every 4 weeks App availability: iOS and Google Play Privacy: doesn't state whether it is HIPAA compliant Best appointment variety 4.8 (32.2k+) from App Store Insurance coverage: Premera, Optum, Blue Cross Blue Shield, Aetna, Cigna, and more; FSA/HSA also accepted Services offered: talk therapy, couples therapy, individual therapy, psychiatry, teen therapy, LGBTQIA+ therapy, therapy for veterans Why we chose it: Talkspace offers several communication platforms, therapy options, and flexible subscription plans. Plus, the company can prescribe medication and accepts insurance. Use code "HEALTHLINE85" for $85 off .
Healthline's review
With more than 3,000 licensed therapists and multiple subscription plans, Talkspace takes the spot for the best appointment variety. About 69% of our survey respondents mentioned they could choose another therapist if their original one was not available.
After signing up, you’ll complete an assessment and choose your payment plan. Then, a consultation therapist will match you with several therapists. You’ll choose the one that fits your needs, and you can begin working with them within a few days.
In addition to individual counseling, Talkspace also offers specific services for couples and therapy for teens. Plus, Talkspace Psychiatry offers personalized psychiatric treatment and prescription management from a licensed prescriber.
Available plans include text, video, audio messaging, and live sessions. There are also breathing exercises that 48% Talkspace users used and enjoyed.
In addition, Talkspace offers journaling features, relaxing sounds, and an option to talk with a psychiatrist. Some subscribers express frustration about having to sign up for an entire month of services, which means you’ll still be billed for the month if you cancel early.
Read our full review of Talkspace.
What our tester says Our tester Christy Snyder, a Healthline editor, had limited experience with telehealth before Talkspace. She said the sign-up process was quick and easy. “I felt the survey asked the right questions about my mental health history and current status without getting long-winded.”
Once matched with a therapist, she said, they got in touch with her quickly and helped her with discussing a specific situation at hand. “But I will say that I got a lot of automated or copy-and-pasted messages from her that I presumed she may have sent to all of her clients, like when she’d be unavailable.”
Synder liked the scheduling freedom, whether someone is in need of weekly sessions or daily messages for a deeper level of support. One caveat is that it can add up quickly, since you pay for services on a weekly basis, she says. “Overall, I liked the flexibility of Talkspace.”
Our tester Christy Snyder, a Healthline editor, had limited experience with telehealth before Talkspace. She said the sign-up process was quick and easy. “I felt the survey asked the right questions about my mental health history and current status without getting long-winded.”
Once matched with a therapist, she said, they got in touch with her quickly and helped her with discussing a specific situation at hand. “But I will say that I got a lot of automated or copy-and-pasted messages from her that I presumed she may have sent to all of her clients, like when she’d be unavailable.”
Synder liked the scheduling freedom, whether someone is in need of weekly sessions or daily messages for a deeper level of support. One caveat is that it can add up quickly, since you pay for services on a weekly basis, she says. “Overall, I liked the flexibility of Talkspace.”
Pros & cons You have constant access to your therapist. You may find texting to be more comfortable than in-person sessions. Talkspace offers discounts for paying biannually or quarterly. Talkspace is covered by a number of insurance networks. Payments aren’t on a sliding scale. Time zone differences with your therapist can delay communication. If you’re planning on paying with insurance, you will have to contact your network to find out what your copay will be. You have constant access to your therapist. You may find texting to be more comfortable than in-person sessions. Talkspace offers discounts for paying biannually or quarterly. Talkspace is covered by a number of insurance networks. Payments aren’t on a sliding scale. Time zone differences with your therapist can delay communication. If you’re planning on paying with insurance, you will have to contact your network to find out what your copay will be. Product details Cost: $25 copay or less; starts at $69 per week for messaging; $99 per week for video and messaging; and $109 for video, messaging, and workshops Privacy: HIPAA compliant and NCQA accredited App availability: iOS and Google Play Therapy formats: text messaging, video chat, and audio messaging
Cost: $25 copay or less; starts at $69 per week for messaging; $99 per week for video and messaging; and $109 for video, messaging, and workshops Privacy: HIPAA compliant and NCQA accredited App availability: iOS and Google Play Therapy formats: text messaging, video chat, and audio messaging
Best for in-person and online therapy 4.1 (1.7k+) from Trustpilot Insurance coverage: accepts most major insurances; working on expanding list Services offered: talk therapy, medication management Why we chose it: While some folks love online therapy's accessibility and convenience, others may like getting back to in-person appointments. We chose Grow Therapy because it offers the option of in-person and online therapy, you get to choose your therapist, and you can see which therapist has flexible meeting formats. Healthline's review
Grow Therapy is a comprehensive mental health platform offering a wide array of services. The platform features a user-friendly interface, allowing users to easily search for therapists based on criteria such as state, insurance provider, and specialty.
The platform’s unique feature is the option to search for in-person therapy, which is good for those who prefer traditional face-to-face sessions. This feature allows users to select a therapist based on specific criteria and learn about them before the first session.
Grow Therapy has rapidly expanded its coverage and services, starting with just 5 states and now serving 47 states and Washington, D.C., with plans for further expansion.
The service accepts most major health insurances, so many users can access quality therapy for a copay as low as $24. Out-of-pocket costs vary by therapist, with an average of $100 to $150 per session.
What our tester says Our tester Lee* explored the Grow Therapy website and used one session to find culturally competent therapists “who welcome LGBTQIA+ clients.”
Lee added, “You can even filter to see only therapists who are members of the LGBTQIA+ community, if you feel you need to speak to someone with a similar background. You also have a separate filter option for gender (man, woman, non-binary, gender fluid, or transgender).
“Although the L-G-B-T-Q-I-A-+ are not separated, the addition of the gender filter, and treatment methods filter seem sufficient for finding the right provider.”
Lee’s expectations were low, as they hadn’t had notable teletherapy experiences in the past. Lee said it was very to sign up using Google and, “It was pretty easy to find many therapists to choose from, and very easy to join the session (I just clicked the link in my calendar reminder).”
Lee added, “The only issue I had was with my sound. Twice I had to leave and rejoin the session because the platform stopped registering my microphone sound.”
Lee tester found the platform aesthetic comforting and simplified, so as not to overwhelm.
They were able to pay using a combination of insurance and a small copay and they ultimately recommended the platform for affordability and ease of use and matching for folx in the LGBTQIA+ community.
Our tester Lee* explored the Grow Therapy website and used one session to find culturally competent therapists “who welcome LGBTQIA+ clients.”
Lee added, “You can even filter to see only therapists who are members of the LGBTQIA+ community, if you feel you need to speak to someone with a similar background. You also have a separate filter option for gender (man, woman, non-binary, gender fluid, or transgender).
“Although the L-G-B-T-Q-I-A-+ are not separated, the addition of the gender filter, and treatment methods filter seem sufficient for finding the right provider.”
Lee’s expectations were low, as they hadn’t had notable teletherapy experiences in the past. Lee said it was very to sign up using Google and, “It was pretty easy to find many therapists to choose from, and very easy to join the session (I just clicked the link in my calendar reminder).”
Lee added, “The only issue I had was with my sound. Twice I had to leave and rejoin the session because the platform stopped registering my microphone sound.”
Lee tester found the platform aesthetic comforting and simplified, so as not to overwhelm.
They were able to pay using a combination of insurance and a small copay and they ultimately recommended the platform for affordability and ease of use and matching for folx in the LGBTQIA+ community.
Pros & cons There is a very detailed search feature for finding a therapist. The network includes nearly 8,700 therapists with different specialties. The company accepts most major insurances and is constantly expanding coverage. Low cost options are available. The service isn’t available in North or South Dakota. Some states have fewer therapist selections. The cost can vary based on factors such as insurance and location. There’s no subscription option. There is a very detailed search feature for finding a therapist. The network includes nearly 8,700 therapists with different specialties. The company accepts most major insurances and is constantly expanding coverage. Low cost options are available. The service isn’t available in North or South Dakota. Some states have fewer therapist selections. The cost can vary based on factors such as insurance and location. There’s no subscription option. Product details Cost: starts at $24 with insurance App availability: no Privacy: HIPAA compliant; encryption and secure patient portals are used Therapy formats: in person, virtual Cost: starts at $24 with insurance App availability: no Privacy: HIPAA compliant; encryption and secure patient portals are used Therapy formats: in person, virtual Best for crisis care 4.4 (1.8k+) from Brightside Health Insurance coverage: Aetna, Anthem, United Healthcare, and more Services offered: therapy, medication management Why we chose it: Brightside users can choose either a psychiatry package that includes medication monitoring and support, a therapy package, or a combination of both depending on their needs. There is also a crisis care option for those who are in need of immediate help. Healthline's review
This online therapy service specializes in treating anxiety and depression, as well as a range of mental health conditions, including bipolar 2, insomnia, and obsessive-compulsive disorder (OCD).
Brightside offers four treatment approaches for depression: therapy, psychiatry, therapy and psychiatry, and its new service, Crisis Care.
Read our full review of Brightside.
Crisis Care is a national telehealth program that was designed specifically for people with elevated suicide risk. (The company states that it is not for people who are at imminent risk of self-harm and in need of emergency services.) The purpose of the platform is to fill the gap between routine services and emergency room visits.
Brightside offers remote care only, and its therapy and medication plans are currently available in all 50 states, except for Crisis Care, which is only available in select states.
Coverage and costs vary because Brightside plans can be paid monthly without insurance, except for Crisis Care, which can only be paid for through insurance.
What our tester says Laramy Applekamp tried Brightside Health for about 3 weeks and attended two sessions with two different therapists plus several of Brightside’s “lessons.”
Though Applekamp praises a quick sign-up, she notes being matched to a therapist was not tailored enough for her liking.
“It was hard for me to easily see whether any of the therapists I could sign up with specialized in different things, without clicking into each bio and reading it. There wasn’t any filtering, and other than their credentials (which aren’t necessarily easy for a layman to make sense of), there was no other information explicitly called out in their profiles.
“I didn’t really like how selecting my therapist was based off my schedule, rather than [indicating that it was] matching me with therapists that were a good fit with my questionnaire results.”
Applekamp shared that “being shown all the therapists available on a given day wasn’t very helpful for me — it felt like the burden of picking (and thus the worry about picking wrong) was placed fully with me, and I found myself stressing about which therapist I should select.
“Their bios did provide a personal statement, which was somewhat helpful in choosing — but honestly, even with my lower level of anxiety, I was feeling plenty anxious trying to make that choice!”
She says the therapist matching was centered on the specific day you’d want a session and results are sorted accordingly. This didn’t seem so helpful to her.
Applekamp did find Bightside’s focus on depression and anxiety comforting. She also appreciated the “homework” sent via the chat function helpful if you’re on mobile or the app directly.
Overall, she said, “This service seems like good value for someone who’s seeking to put in the work to get targeted anxiety or depression help, and likely even better value for someone who’s also looking for psychiatry to pair with it.
“I think it would feel overpriced if you were just looking for more of an emotional outlet with therapy, or a more casual therapeutic experience.”
Laramy Applekamp tried Brightside Health for about 3 weeks and attended two sessions with two different therapists plus several of Brightside’s “lessons.”
Though Applekamp praises a quick sign-up, she notes being matched to a therapist was not tailored enough for her liking.
“It was hard for me to easily see whether any of the therapists I could sign up with specialized in different things, without clicking into each bio and reading it. There wasn’t any filtering, and other than their credentials (which aren’t necessarily easy for a layman to make sense of), there was no other information explicitly called out in their profiles.
“I didn’t really like how selecting my therapist was based off my schedule, rather than [indicating that it was] matching me with therapists that were a good fit with my questionnaire results.”
Applekamp shared that “being shown all the therapists available on a given day wasn’t very helpful for me — it felt like the burden of picking (and thus the worry about picking wrong) was placed fully with me, and I found myself stressing about which therapist I should select.
“Their bios did provide a personal statement, which was somewhat helpful in choosing — but honestly, even with my lower level of anxiety, I was feeling plenty anxious trying to make that choice!”
She says the therapist matching was centered on the specific day you’d want a session and results are sorted accordingly. This didn’t seem so helpful to her.
Applekamp did find Bightside’s focus on depression and anxiety comforting. She also appreciated the “homework” sent via the chat function helpful if you’re on mobile or the app directly.
Overall, she said, “This service seems like good value for someone who’s seeking to put in the work to get targeted anxiety or depression help, and likely even better value for someone who’s also looking for psychiatry to pair with it.
“I think it would feel overpriced if you were just looking for more of an emotional outlet with therapy, or a more casual therapeutic experience.”
Pros & cons Insurance is accepted. It’s reasonably priced. Professionals include certified therapists and psychiatrists. Crisis Care is available only to people who have insurance. It may lack the more personal touch of in-person care. It isn’t a good fit for everyone. Insurance is accepted. It’s reasonably priced. Professionals include certified therapists and psychiatrists. Crisis Care is available only to people who have insurance. It may lack the more personal touch of in-person care. It isn’t a good fit for everyone. Product details Therapy formats: live video and messaging App availability: iOS and Android Privacy: HIPAA compliant Price: $0.00 Therapy formats: live video and messaging App availability: iOS and Android Privacy: HIPAA compliant Price: $0.00 Insurance coverage: not accepted Services offered: online therapy for a wide variety of mental health concerns Why we chose it: in addition to its text-based subscription model, Calmerry also offers mood trackers, journaling tools, and other resources to help on your therapy journey Healthline's review
Calmerry can be a great option for people interested in trying online counseling for the first time. It offers two subscription models:
text therapy, starting at $50 per week for the first month and then $57 per week every month after that live therapy, starting at $67 per week for the first month and $80 per week every month after that Calmerry matches you with a licensed mental health professional based on your goals or concerns. It offers guidance on a wide variety of needs, from anxiety and depression to grief or family topics such as pregnancy (prenatal or postpartum), adoption, and marriage.
Read our full review of Calmerry.
With either subscription, you also receive access to an online mood tracker and journal. You have the option to share these entries with your therapist, but you can also use it to keep track of your progress or simply learn how to regulate your emotions or thoughts.
Calmerry also offers a library of resources that include courses, worksheets, and journal prompts.
What our tester says Our tester Crystal Hoshaw, a Healthline editor, registered with Calmerry to receive counseling advice on a specific life circumstance. She said the experience was similar to other online therapy experiences, like Lyra and SimplePractice. She noted that “it was a tad clunky and took a couple more clicks than I’d like to navigate to what I wanted.”
She liked the ability to keep a therapy journal and choose whether or not to share each entry with her therapist. “I found that useful for tracking my progress and completing therapist-assigned homework.” She appreciated the additional resources and handouts available and the wide availability of therapists for specific needs.
Our tester Crystal Hoshaw, a Healthline editor, registered with Calmerry to receive counseling advice on a specific life circumstance. She said the experience was similar to other online therapy experiences, like Lyra and SimplePractice. She noted that “it was a tad clunky and took a couple more clicks than I’d like to navigate to what I wanted.”
She liked the ability to keep a therapy journal and choose whether or not to share each entry with her therapist. “I found that useful for tracking my progress and completing therapist-assigned homework.” She appreciated the additional resources and handouts available and the wide availability of therapists for specific needs.
Pros & cons The subscription models are affordable. You can try out text or live video therapy sessions. Therapists are available for a variety of mental health concerns. There are a lot of resources in addition to online therapy. The service doesn’t accept insurance. The subscription models are affordable. You can try out text or live video therapy sessions. Therapists are available for a variety of mental health concerns. There are a lot of resources in addition to online therapy. The service doesn’t accept insurance. Product details Cost: from $57 per week Privacy: HIPAA compliant App availability: iOS and Google Play Therapy formats: text, live video Cost: from $57 per week Privacy: HIPAA compliant App availability: iOS and Google Play Therapy formats: text, live video Most affordable 4.5 (6.1k+) from App Store Insurance coverage: Services offered: therapy, access to learning materials for self-growth Why we chose it: Offering free services and a low cost monthly plan, 7 Cups is a great resource for affordable online therapy. The platform provides counseling, emotional support, and peer support. Healthline's review
Affordable online therapy , free 24/7 emotional support with a trained volunteer (not a licensed counselor), and chat rooms with people who understand what you’re going through make 7 Cups one of the largest emotional support systems.
Read our full review of 7 Cups.
If you need more in-depth treatment, opt for the paid subscription plan with a licensed therapist.
After creating an account, you’ll choose the free version or paid subscription. If you go with the trained volunteer option, which is free, you’ll have access immediately. The subscription option requires more information to help match you with the right therapist.
What our tester says Healthline Editor Catherine Connelly says it was convenient and painless to sign up with 7 Cups.
“I answered some questions about what I preferred for therapy (me lead vs. the therapist lead, whether I wanted homework from my therapist, how much structure I wanted the therapist to provide, if I wanted to focus on thoughts versus feelings, the past or present, if I wanted to be encouraged to express strong feelings).”
Connelly noticed that, unlike other services she’s heard of, the intake questionnaire. “It didn’t seem like the questions I answered would lead me to a specific therapist. Rather, it more-so seemed the questionnaire was for the random therapist I was matched with so they could approach the session in a certain way.”
Nevertheless, she adds that she was matched to a therapist quickly who was accommodating to her shifting schedule. Although our tester is a married, cisgender female, she did not find the platform easy to filter by your lived experiences or demographic needs.
“It mostly felt [as if all folks are] lumped as one community. There was nothing in the questionnaire that I recall prior to matching me with a therapist that asked about specific concerns/lifestyle aspects I wanted to cover that might lend to a certain therapist’s expertise, background, or shared experiences,” however, Connelly adds that the app does have various subgroup chat forums.
She said there are “guided discussions that you can join in addition to actual therapy sessions, which are basically chat forums with different conversation starters. Those felt a little like Reddit but for ‘therapy.’ I jumped into one just to see, and to be honest, the discussion didn’t seem terribly productive.
“There some helpful posts mixed in with a lot of random-feeling comments and or short-winded answers to a moderator’s question. But I could see it being valuable if someone just needs to feel heard.”
She says she’d not done therapy of any kind before so she didn’t know what to expect in her first session but she is aware she’s prone to catastrophic thinking and had “thought it was a good opportunity to talk through the somewhat tumultuous last year that I had and maybe reflect on and resolve some carnage that I had not yet worked through in the interest of just moving forward.”
Connelly did not feel like the therapist and service overall did more than validate her perspective but “didn’t necessarily help me get to the root of why I felt that way. Even though it was only one session, I was expecting to walk away with at least one coping skill to practice.”
All-in-all, she felt like 7 Cups wouldn’t be a great fit for someone like her, who may want more advice and structure, but might be best for someone who wants to vent or unload.
Healthline Editor Catherine Connelly says it was convenient and painless to sign up with 7 Cups.
“I answered some questions about what I preferred for therapy (me lead vs. the therapist lead, whether I wanted homework from my therapist, how much structure I wanted the therapist to provide, if I wanted to focus on thoughts versus feelings, the past or present, if I wanted to be encouraged to express strong feelings).”
Connelly noticed that, unlike other services she’s heard of, the intake questionnaire. “It didn’t seem like the questions I answered would lead me to a specific therapist. Rather, it more-so seemed the questionnaire was for the random therapist I was matched with so they could approach the session in a certain way.”
Nevertheless, she adds that she was matched to a therapist quickly who was accommodating to her shifting schedule. Although our tester is a married, cisgender female, she did not find the platform easy to filter by your lived experiences or demographic needs.
“It mostly felt [as if all folks are] lumped as one community. There was nothing in the questionnaire that I recall prior to matching me with a therapist that asked about specific concerns/lifestyle aspects I wanted to cover that might lend to a certain therapist’s expertise, background, or shared experiences,” however, Connelly adds that the app does have various subgroup chat forums.
She said there are “guided discussions that you can join in addition to actual therapy sessions, which are basically chat forums with different conversation starters. Those felt a little like Reddit but for ‘therapy.’ I jumped into one just to see, and to be honest, the discussion didn’t seem terribly productive.
“There some helpful posts mixed in with a lot of random-feeling comments and or short-winded answers to a moderator’s question. But I could see it being valuable if someone just needs to feel heard.”
She says she’d not done therapy of any kind before so she didn’t know what to expect in her first session but she is aware she’s prone to catastrophic thinking and had “thought it was a good opportunity to talk through the somewhat tumultuous last year that I had and maybe reflect on and resolve some carnage that I had not yet worked through in the interest of just moving forward.”
Connelly did not feel like the therapist and service overall did more than validate her perspective but “didn’t necessarily help me get to the root of why I felt that way. Even though it was only one session, I was expecting to walk away with at least one coping skill to practice.”
All-in-all, she felt like 7 Cups wouldn’t be a great fit for someone like her, who may want more advice and structure, but might be best for someone who wants to vent or unload.
Pros & cons Users like the freemium model. You can speak with a trained volunteer at no charge. The service offers a free group chat between users. Users report a lot of bugs in the app. Reviewers say some volunteers are inexperienced. Unless you pay, you won’t receive professional help. Users like the freemium model. You can speak with a trained volunteer at no charge. The service offers a free group chat between users. Users report a lot of bugs in the app. Reviewers say some volunteers are inexperienced. Unless you pay, you won’t receive professional help. Product details Cost: free limited online chats with trained volunteers; $7.99 for unlimited chats; $150 to $299 per month for online therapy App availability: iOS and Google Play Privacy: HIPAA compliant Therapy formats: chat Cost: free limited online chats with trained volunteers; $7.99 for unlimited chats; $150 to $299 per month for online therapy App availability: iOS and Google Play Privacy: HIPAA compliant Therapy formats: chat Most comprehensive online therapy platform 4.9 (43.1k+) from App Store Insurance coverage: Academic Health Plan, Aetna, Anthem, APWU, Blue Cross Blue Shield, and 40 more Services offered: therapy, psychiatry, nutrition counseling, women’s health, breastfeeding support, pediatrics Why we chose it: With a user-friendly platform and the ability to select your healthcare professional, Amwell is a top pick for mental and physical health services. You have the option to hide your face during sessions. Healthline's review
If you’re looking for an online telemedicine platform that offers care for physical and psychological health, consider Amwell.
With online doctor or therapist visits available 24/7, Amwell is a great site for one-stop shopping. Here’s how it works: Create an account, choose the doctor or therapist that works best for you, and then schedule a visit via the web-based or mobile app program.
Sessions last about 45 minutes. Your therapist will have either a master’s degree or a doctorate in their field. It also offers online psychiatrists who can prescribe medications.
Read our full review of Amwell.
What our tester says Former Healthline Editor Steven Rowe appreciated that Amwell met his expectations and was culturally competent for a working parent and related experiences.
“I liked that I always felt the space to talk about whatever I wanted—even if it was random or off-topic. I didn’t feel like I was forced to swerve back on topic or that I was ever irritating with my sometimes scattered thoughts.
“I guess I would have liked a bit more structure in the session, but I’ll admit that a strict structure may have not allowed for my wandering thoughts —which I wouldn’t have liked—so I’ll admit that it would have been a tough balance to strike for my therapist.”
Rowe said the quality of care “very good quality” but “the only issue I had was that meeting with a psychologist was only $20 more per session and I would have liked to meet with a psychologist but of the two or three I was offered in person [compared to the 12 available online] were each booked up at least 6+ weeks out which means I’d have to wait awhile to get started.”
He adds that Amwell offers a “choose your own therapist” option that circumvents the matching process.
Rowe was able to meet with his therapist just a couple days after choosing and booking.
Previously he has tried Cerebral for teletherapy and notes that the Amwell video call connections and interface were clearer.
Former Healthline Editor Steven Rowe appreciated that Amwell met his expectations and was culturally competent for a working parent and related experiences.
“I liked that I always felt the space to talk about whatever I wanted—even if it was random or off-topic. I didn’t feel like I was forced to swerve back on topic or that I was ever irritating with my sometimes scattered thoughts.
“I guess I would have liked a bit more structure in the session, but I’ll admit that a strict structure may have not allowed for my wandering thoughts —which I wouldn’t have liked—so I’ll admit that it would have been a tough balance to strike for my therapist.”
Rowe said the quality of care “very good quality” but “the only issue I had was that meeting with a psychologist was only $20 more per session and I would have liked to meet with a psychologist but of the two or three I was offered in person [compared to the 12 available online] were each booked up at least 6+ weeks out which means I’d have to wait awhile to get started.”
He adds that Amwell offers a “choose your own therapist” option that circumvents the matching process.
Rowe was able to meet with his therapist just a couple days after choosing and booking.
Previously he has tried Cerebral for teletherapy and notes that the Amwell video call connections and interface were clearer.
Pros & cons You can choose to work with a therapist or a psychiatrist, depending on your needs. Amwell offers more than just therapy — it also has doctors available to treat other health conditions. Your visit may be covered by insurance. There is no subscription option. Some reviewers say they have encountered technical difficulties. Amwell offers fewer communication options than other services. You can choose to work with a therapist or a psychiatrist, depending on your needs. Amwell offers more than just therapy — it also has doctors available to treat other health conditions. Your visit may be covered by insurance. There is no subscription option. Some reviewers say they have encountered technical difficulties. Amwell offers fewer communication options than other services. Product details Privacy: HIPAA compliant App availability: iOS and Google Play Therapy formats: video Cost: starts at $99 for therapy; starts at $199 for psychiatry, plus $109 follow-up visits Privacy: HIPAA compliant App availability: iOS and Google Play Therapy formats: video Cost: starts at $99 for therapy; starts at $199 for psychiatry, plus $109 follow-up visits Best for comprehensive care 4.9 (105+) from Doctor on Demand Insurance coverage: covered by some insurance companies and Medicare Part B Services offered: therapy, psychiatry, preventive health, urgent care Why we chose it: Doctor on Demand is our top pick for people who want to do single sessions instead of subscribing to a plan. The platform provides psychologists and psychiatrists. You can also connect to a healthcare professional for health and wellness checkups. Healthline's review
Based on a 2022 Healthline survey on readers’ attitudes toward online therapy services, Doctor on Demand was one of the highest performers.
About 55% of respondents who used Doctor on Demand were satisfied their needs were being met with their therapist. This was the highest satisfaction rate among the other three services listed. In addition, 57% mentioned they would recommend their particular therapist to others.
Doctor on Demand is a comprehensive online telehealth platform, offering medical and mental health services. About 47% of respondents used Doctor on Demand’s option to see other medical professionals in addition to their therapist. The service offered them a more holistic approach to their care.
Doctor on Demand offers single video chat sessions with trained mental health professionals who are licensed psychiatrists and therapists.
After an initial assessment, you can browse the selection of psychiatrists and therapists and book an appointment.
Read our full review of Doctor on Demand.
What our tester says Our tester Christy Snyder, a Healthline editor , came to Doctor on Demand for an affordable psychiatrist. To her delight, the platform was covered by her insurance and the registration process took less than 10 minutes.
“I was immediately matched with psychiatrist options. I’d say I was given about five folks to choose from. I think the therapist matched well with my preferences.”
Sydner noted that it’s easy to get an appointment quickly, with plenty of slots available during the day and evening. She liked that she was able to get 90 days’ worth of medication mailed to her home instead of just 30 days; however, the doctor did not get the dose right.
“I had no choice but to pay for it and work with the dose I got (cutting pills in half). The doctor literally quadrupled my prescription and I presume she misheard me, which is an issue with the virtual calls,” said Snyder.
Overall, Snyder said Doctor on Demand is comparable to other online psychiatry services — possibly even better — and a good fit for those with a busy schedule who need insurance-supported coverage. Should any issues arise, she noted the platform has a customer services department where you can submit a support ticket.
Our tester Christy Snyder, a Healthline editor , came to Doctor on Demand for an affordable psychiatrist. To her delight, the platform was covered by her insurance and the registration process took less than 10 minutes.
“I was immediately matched with psychiatrist options. I’d say I was given about five folks to choose from. I think the therapist matched well with my preferences.”
Sydner noted that it’s easy to get an appointment quickly, with plenty of slots available during the day and evening. She liked that she was able to get 90 days’ worth of medication mailed to her home instead of just 30 days; however, the doctor did not get the dose right.
“I had no choice but to pay for it and work with the dose I got (cutting pills in half). The doctor literally quadrupled my prescription and I presume she misheard me, which is an issue with the virtual calls,” said Snyder.
Overall, Snyder said Doctor on Demand is comparable to other online psychiatry services — possibly even better — and a good fit for those with a busy schedule who need insurance-supported coverage. Should any issues arise, she noted the platform has a customer services department where you can submit a support ticket.
Pros & cons Licensed professionals have an average of 15+ years of experience. Psychiatrists can order prescriptions from your pharmacy of choice. No subscription is necessary. Some users report technical issues. No email or chat support options are available. The service has fewer available therapists than other online services. Licensed professionals have an average of 15+ years of experience. Psychiatrists can order prescriptions from your pharmacy of choice. No subscription is necessary. Some users report technical issues. No email or chat support options are available. The service has fewer available therapists than other online services. Product details Cost: $79 for a 15-minute consultation with a board certified clinician; $134 for a 25-minute video chat with a psychologist; $184 for a 50-minute video chat with a psychologist; $299 for an initial 45-minute assessment for medication management with a psychiatrist with follow-up visits at $129 Therapy formats: video appointments Privacy: HIPAA compliant and NCQA accredited App availability: iOS and Google Play Cost: $79 for a 15-minute consultation with a board certified clinician; $134 for a 25-minute video chat with a psychologist; $184 for a 50-minute video chat with a psychologist; $299 for an initial 45-minute assessment for medication management with a psychiatrist with follow-up visits at $129 Therapy formats: video appointments Privacy: HIPAA compliant and NCQA accredited App availability: iOS and Google Play Inclusive Therapists We’re including Inclusive Therapists an option for underserviced identities . It focuses on the needs of Black, Indigenous, and people of color and LGBTQIA2S+ intersections, as well as people who are neurodivergent or disabled. However, it didn’t make our final list due to reports of a clunky interface.
After filling out a short questionnaire about your needs, you’ll have the option to choose from three recommended professionals. Our tester RVO Health Project Manager Nathan Nye found that the platform does not allow you to select multiple filters simultaneously.
“For example if I wanted someone who specialized in ADHD therapy consultation, but I wanted the added benefit of them being affirming to the LGBTQ+ community, then I would hope this service would allow that,” he explained.
There is a brief message section where you can elaborate on what you are looking for, but the disclaimer states that it’s not HIPAA compliant. “I would be less inclined to share personal information about myself, such as what treatment I might be looking for,” Nye said.
The roster includes psychotherapists, marriage therapists, psychiatrists, social workers, and life coaches, along with community resources about inclusive support groups. Some therapists offer a sliding fee scale, and the network is covered by some insurance providers.
National Queer and Trans Therapists of Color Network National Queer and Trans Therapists of Color Network is an option worth considering for LGBTQIA+ individuals. It is an interactive digital resource that connects queer and trans people of color (QTPOC) with QTPOC mental health professionals. The network includes 300 professionals nationwide who offer virtual or in-person counseling.
To use this resource, you can search by your state and filter professionals by their services (including telehealth), whether they accept new clients, and whether they offer a sliding scale or low fees.
We considered many criteria when selecting the best online therapy platforms, including:
mental health professionals who are all licensed social workers, psychotherapists, psychologists, or psychiatrists positive customer feedback flexible payment options and fees a range of subscription options and services insurance coverage financial assistance therapists with a wide range of expertise We also took into consideration our 2022 study on online therapy . It measured what online therapy users value most when looking for a service. Some of the key components we got from the results of this study were:
Pricing and insurance are key when choosing the best online therapy platform. Common complaints from online therapy users include not feeling like they’re being heard and feeling like there’s a lack of trust. Convenience, accessibility, and immediate access to a therapist are all important factors in picking a good online therapy program. We kept all of these factors in mind when deciding on our list of the top 10 best online therapy services.
Teletherapy is good for people who prefer a range of communication formats and are comfortable using technology to communicate and disclose personal information. It’s important to have a quiet, private area, a functional device, and a strong, reliable internet connection.
“Anyone who is seeking outpatient support for mental health difficulties would be a good candidate for mental health care,” said expert Dr. Matthew Boland , a licensed clinical psychologist.
It can address several types of issues and feelings, including anxiety, depression, stress, life changes, and more.
Online therapy is also suitable for people who:
feel more comfortable in their environment can’t leave their home due to a disability or health condition don’t have access to transportation live in a rural or remote area have a busy or changing schedule want an affordable therapy option While there are many similarities between online therapy and in-person therapy, there are a few things that differ and may be worth keeping in mind, too. Here’s what to expect:
Matching with a therapist: You may have the opportunity to pick your therapist, much like in-person therapy. This depends on the platform you use, though. Some platforms match you with a mental health professional who best fits your needs and goals. So, when first signing up, clearly state what you’re looking for: “The best tip is simply to be as open and honest as possible … so that the platform can understand how to best suit your mental health needs,” said Boland.Meeting with your therapist for your first appointment: Much like in-person therapy, your first appointment will consist of getting to know one another. They may ask you about what brought you to therapy, what you’re looking to accomplish, and more.Communicating with your online therapist: This depends on the platform you choose, your therapist, and any subscriptions you’ve signed up for. You may be able to chat via messaging or phone call between sessions. However, don’t expect your therapist to respond immediately without a scheduled appointment. In some cases, it can take them hours or days to reply.To choose an online therapy platform, think about which issues you want to focus on and your goals. Decide your communication preference and how often you wish to have sessions and their duration.
Questions to ask when comparing professionals:
What does the plan include? How much does the subscription cost? What is the price for add-ons? What are the cancellation and refund policies? Are all therapists licensed? What does the therapist-matching process entail? Is it possible to switch therapists? Is online therapy effective? Plenty of research supports the effectiveness of online therapy. In general, live video calls are most similar to face-to-face therapy sessions and offer the most benefit.
Many people appreciate the variety of available communication formats, such as text, video calls, and chat rooms. A 2019 study suggests psychotherapy platforms offering several digital communication options can effectively treat depression.
According to research from 2017 , internet-based CBT is an economical and effective way to treat several mental health conditions, including phobias, bipolar disorder, and OCD.
Research from 2021 found that live video psychotherapy sessions were as effective as in-person sessions. The video sessions involving CBT for anxiety, depression, and PTSD were most effective.
Plenty of research supports the effectiveness of online therapy. In general, live video calls are most similar to face-to-face therapy sessions and offer the most benefit.
Many people appreciate the variety of available communication formats, such as text, video calls, and chat rooms. A 2019 study suggests psychotherapy platforms offering several digital communication options can effectively treat depression.
According to research from 2017 , internet-based CBT is an economical and effective way to treat several mental health conditions, including phobias, bipolar disorder, and OCD.
Research from 2021 found that live video psychotherapy sessions were as effective as in-person sessions. The video sessions involving CBT for anxiety, depression, and PTSD were most effective.
What kind of therapist is right for me? To determine the best type of therapist for your needs, consider your main reason for having therapy and whether you require a diagnosis or medications.
There are several types of mental health professionals , such as:
Psychologist: A psychologist offers psychotherapy that relates to behaviors, emotions, and thoughts. They have a doctorate degree, typically a PhD or PsyD, and can provide psychological testing to diagnose and provide treatment recommendations. In most states, they’re unable to prescribe medications.Psychiatrist: A psychiatrist is either a doctor of medicine (MD) or osteopathic medicine (DO). They diagnose and treat mental health conditions and can prescribe medications.Licensed marriage and family therapist (LMFT): An LMFT has a master’s degree. They provide counseling to families and married couples to resolve specific concerns and treat mental health conditions. In some states, LMFTs can diagnose mental health conditions.Licensed professional counselor (LPC): An LPC has a master’s degree. They treat mental health conditions, and in some states, can diagnose them.Licensed clinical social worker (LCSW): An LCSW has a master’s degrees in social work. They are licensed to provide diagnosis and counseling services to clients.Psychiatric mental health nurse practitioner — board certified (PMHNP-BC): A PMHNP-BC is a nurse with a master’s or doctorate degree. They specialize in mental health diagnosis, counseling, and treatment and can prescribe medications.To determine the best type of therapist for your needs, consider your main reason for having therapy and whether you require a diagnosis or medications.
There are several types of mental health professionals , such as:
Psychologist: A psychologist offers psychotherapy that relates to behaviors, emotions, and thoughts. They have a doctorate degree, typically a PhD or PsyD, and can provide psychological testing to diagnose and provide treatment recommendations. In most states, they’re unable to prescribe medications.Psychiatrist: A psychiatrist is either a doctor of medicine (MD) or osteopathic medicine (DO). They diagnose and treat mental health conditions and can prescribe medications.Licensed marriage and family therapist (LMFT): An LMFT has a master’s degree. They provide counseling to families and married couples to resolve specific concerns and treat mental health conditions. In some states, LMFTs can diagnose mental health conditions.Licensed professional counselor (LPC): An LPC has a master’s degree. They treat mental health conditions, and in some states, can diagnose them.Licensed clinical social worker (LCSW): An LCSW has a master’s degrees in social work. They are licensed to provide diagnosis and counseling services to clients.Psychiatric mental health nurse practitioner — board certified (PMHNP-BC): A PMHNP-BC is a nurse with a master’s or doctorate degree. They specialize in mental health diagnosis, counseling, and treatment and can prescribe medications.How much does online therapy cost? The average out-of-pocket cost for a session can range from $75 to $150.
If you have insurance that covers mental health services, start by contacting your insurance company to see if the service or platform you’re interested in is part of their network.
You’ll also want to find out if the online platform you’re using takes insurance . Many companies do not, so it’s worth looking at a few different sites to see if one fits your needs.
Some top online therapy programs offer different subscription plans to make counseling more affordable. Some private therapists who provide online counseling offer a sliding scale, with some willing to lower costs as much as 50%.
The other place to check is with your Employee Assistance Program (EAP). Many employers offer mental health benefits as part of their EAP package.
Finally, community-based behavioral health clinics may offer free or low cost services to anyone who qualifies.
The average out-of-pocket cost for a session can range from $75 to $150.
If you have insurance that covers mental health services, start by contacting your insurance company to see if the service or platform you’re interested in is part of their network.
You’ll also want to find out if the online platform you’re using takes insurance . Many companies do not, so it’s worth looking at a few different sites to see if one fits your needs.
Some top online therapy programs offer different subscription plans to make counseling more affordable. Some private therapists who provide online counseling offer a sliding scale, with some willing to lower costs as much as 50%.
The other place to check is with your Employee Assistance Program (EAP). Many employers offer mental health benefits as part of their EAP package.
Finally, community-based behavioral health clinics may offer free or low cost services to anyone who qualifies.
Does Medicare cover virtual counseling? Medicare is now covering online therapy for all Medicare members. Medicare Advantage plans also cover online therapy.
When it comes to Medicaid, your coverage depends on your state. You can call the number on your Medicaid card for more information.
Medicare is now covering online therapy for all Medicare members. Medicare Advantage plans also cover online therapy.
When it comes to Medicaid, your coverage depends on your state. You can call the number on your Medicaid card for more information.
Is virtual counseling secure and confidential? Each platform manages security and data protection differently. If you are concerned about your rights and how the company will protect your personal information, read the privacy policy or frequently asked questions pages on the website.
Look for companies that offer transparency about how they collect and use your data. Reach out to the platform if you have specific questions regarding privacy and confidentiality so they can clarify any gray areas. Find out the process for deleting your account data if you cancel your plan.
Online therapy platforms on this list follow Health Insurance Portability and Accountability Act (HIPAA) federal guidelines to encrypt information and keep health data private. For example, companies encrypt all messaging systems and don’t record video calls.
However, HIPAA laws may not prevent companies from sharing some of your personal data that you submit to an app, questionnaire, or chat box, especially if you do so before you start an account.
It’s important to know that online therapy platforms may provide information to third parties, including Facebook.
Companies can use this data for targeted ads and marketing research, which is something to consider when dealing with sensitive information. Your profile information may also be visible to users if you use an app to connect to a community support group.
Each platform manages security and data protection differently. If you are concerned about your rights and how the company will protect your personal information, read the privacy policy or frequently asked questions pages on the website.
Look for companies that offer transparency about how they collect and use your data. Reach out to the platform if you have specific questions regarding privacy and confidentiality so they can clarify any gray areas. Find out the process for deleting your account data if you cancel your plan.
Online therapy platforms on this list follow Health Insurance Portability and Accountability Act (HIPAA) federal guidelines to encrypt information and keep health data private. For example, companies encrypt all messaging systems and don’t record video calls.
However, HIPAA laws may not prevent companies from sharing some of your personal data that you submit to an app, questionnaire, or chat box, especially if you do so before you start an account.
It’s important to know that online therapy platforms may provide information to third parties, including Facebook.
Companies can use this data for targeted ads and marketing research, which is something to consider when dealing with sensitive information. Your profile information may also be visible to users if you use an app to connect to a community support group.
What is the BetterHelp controversy? The Federal Trade Commission (FTC) ordered BetterHelp to pay $7.8 million to customers whose health information was released to third-party platforms like Facebook and Snapchat.
The proposal would also have BetterHelp be more transparent about its information-sharing practices and require the company to implement a comprehensive privacy program. It would also limit how long information can be held and direct third-party platforms to delete consumer health data.
The Federal Trade Commission (FTC) ordered BetterHelp to pay $7.8 million to customers whose health information was released to third-party platforms like Facebook and Snapchat.
The proposal would also have BetterHelp be more transparent about its information-sharing practices and require the company to implement a comprehensive privacy program. It would also limit how long information can be held and direct third-party platforms to delete consumer health data.
Online therapy is making mental health services accessible and more affordable for many people.
With the ability to see a counselor at your convenience and in your own home, virtual visits may become the new norm, at least for a while.
Several online therapy platforms have partnered with major insurance companies to cover the cost of mental health services . If not, many licensed therapists can offer therapy sessions on a sliding scale to accommodate your financial circumstances.
